Contact the Unemployment Expert when your case is Denied

Video Transcribed:  Hi, I am Krystie, the paralegal with the Oklahoma Unemployment Experts and I received a question that I want to answer, so here we go.

The question is I got my card and I have sent the identification to the email, but my balance is still zero. Am I missing something? That answer is no.

Even though you got your card, your case is still pending. Until you get a denial letter, then just be patient. I do know it’s taking a little longer.

Based on what we’ve heard in the research that it’s taking about 4 to 12 weeks in order to get money on that card.

But if you have any more questions, feel free to go to our site at Oklahoma Unemployment Experts or give us a call at 918-923-3776. Thanks.